CAREERS

Job Description:

We are looking for a self-motivated legal assistant that is able to work in a fast-paced environment. Experience in a call center or as a 911 dispatcher is a plus. No legal experience is required. You will be expected to provide excellent customer service to each caller.
***Must be available to work Monday-Friday 9:00am-6:00pm plus one weekend a month.***

Responsibilities

• Provide excellent customer support to potential clients in a timely and efficient manner
• Handling inbound and outbound calls, live chats, web forms, etc.
• Ability to work in a fast-paced environment that includes handling switch boards and answering multiple calls
• Monitor cases for follow-up calls
• Multitasking

Requirements

• Be available to work Monday-Friday 9:00am-6:00pm, one weekend a month
• Previous work experience as a 911 dispatcher or in a customer service/ call center environment is a plus
• Familiarity with telephone switch board is a plus
• Comfortable with using computer
• Ability to multitask *must be able to take phone calls while typing*
• Ability to remain in control of telephone calls
• Must have excellent listening skills
• High School Diploma

How to Apply:

To apply for any of these positions, please submit your resume and our Job Application Form to [email protected] and our office will contact you if a position is available that matches your qualifications.

You may also mail both your completed Job Application Form and your resume to:

The Sam Bernstein Law Firm, PLLC

31731 Northwestern Highway, Suite 333

Farmington Hills, Michigan 48334